Automated Optimization with Dynatrace AppMon & UEM

Most Application Performance Management (APM) tools became really good at detecting failing or very slow transaction, and giving you system monitoring and code level metrics to identify root cause within minutes. While Dynatrace AppMon ... More >


Best Western: Scrappy Digital Transformation

I recently wrote an article for Forbes on Best Western Hotels and Resorts’ digital transformation efforts. For this article I interviewed its Chief Digital Officer Greg Adams and Chief Marketing Officer Dorothy Dowling. There were two ... More >


What to do about Ad blocking impact on customer experience?

Economists have written about the law of unintended consequences. This is the theory that the actions of people, governments and industries always have effects that are unanticipated. Whether it’s the too-quiet Airbus A380  or cell phones ... More >


Digital Performance Management: From Alarm to Resolution

Application performance problems can be quite challenging to resolve and even more difficult to predict. In my role as Dynatrace Guardian Consultant -- leading the implementation of APM best practices with our customers -- I’ve experienced ... More >


10-minute digital experience health check of our new Dynatrace website

Yesterday we completely refreshed and relaunched our website. I’m in Asia this week, so I woke up early to check everything was OK overnight. This blog is a simple overview of what I looked at, step by step, as I drank my morning coffee. ... More >


Pokemon Go Performance Issues – Gotta Catch Them All

Pokemon Go has stormed onto the scene this past week and the buzz is everywhere about it! However, being so successful in such a brief period of time can have a downside. Reports of players being unable to access services started appearing ... More >


Don’t just let Node.js take the blame

No matter how well-built your applications are, countless issues can cause performance problems, putting the platforms they are running on under scrutiny. If you’ve moved to Node.js to power your applications, you may be at risk of these ... More >


User Experience Monitoring on Hybrid Applications

What are hybrid applications? Google says: “Hybrid applications are web applications (or web pages) in the native browser, such as UIWebView in iOS and WebView in Android (not Safari or Chrome). Hybrid apps are developed using HTML, CSS and ... More >